1
How Can I be sure its safe to send my gold?
We only recommend using Royal Mails Special Delivery before 1pm service. These envelopes are tamperproof, strong & completely safe and requires a signature upon delivery. Your gold is also insured for up to £750 or you can choose more insurance if required.
2
What is the procedure for me to sell?
Simply use our gold price calculator to see what your precious metal is worth, print out the form & pack your gold items in a padded envelope send it to us along with the form at the Post office using Royal Mails before 1pm Special Delivery Service. You can ask for one of these envelopes there.
3
How Do You value my gold?
When we receive your selling pack it will be carefully unpacked, and the contents will be checked and itemised on the valuation form that you filled in with your selling pack. This process is video recorded for security. Your gold is then passed to our professional valuation team where it is tested to ascertain its gold purity. A senior valuer will then be in contact with our offer. If you accept our offer your cash will be transferred within 24 hours, if you are not happy with our offer, your gold will be posted back to you free of charge.
4
How much will I be paid for my gold?
This will depend upon the purity, quantity and current days fix prices. Our fully trained experts will value your items and make an offer to you based on all of the above and then once accepted, payment will be made to you straight away.
5
What if there are gemstones in my jewellery?
Any gemstones in your jewellery wouldn't be any value to us so you are welcome to remove any before sending your gold to us.
6
Does the jewellery need to be hallmarked?
Most jewellery is hallmarked somewhere on it but we test the jewellery just to make sure.
7
Are my items insured whilst on their way to you?
Yes, they are insured up to a value of £750 with Royal Mail, provided they are sent to us in the secure envelope provided with your pack.
If you feel the value should be higher, then you are able to increase the insured amount by taking it to your Post Office and paying a small additional fee.
8
Do you buy silver?
Yes we buy Silver in any carat as well as silver coins. You can include silver items with your gold & add them to your postage pack.
